Below are a selection of Frequently asked questions we receive. Click on the question to expand the box and see the answer!
You should call us immediately if you suffer a sudden loss of vision or intense pain in one eye or sudden onset of flashing lights and/or floaters in your vision. Any sudden changes in your vision should also be reported (e.g. sudden blur or double vision). Initially, you should describe the problem to a receptionist who will pass the details to an Optometrist who will decide if you need to be seen the same day.
All emergency appointments will be charged at either £15 or £25.
Most definitely not! All the equipment is safe and painless and your Optometrists will explain everything as you go along. If you are especially nervous then please tell us – we are really very sympathetic!
Generally every 2 years for people up to 70 years of age, and then yearly from then on. Patients with a family history of glaucoma or those with diabetes should be seen yearly, but your Optometrists will advise you.
At least once every 2 years, but more frequently for the very young or those with potential eye problems
A cataract is an opacity or blur that develops in the lens of the eye. In the early stages, the patient may only notice slightly blurred vision with some loss of colours. As it increases, people commonly notice more dazzle, causing difficulty driving at night and more general blurring. Usually they develop slowly and your Optometrist can advise you when treatment is necessary. This now involves a short operation under local anaesthetic usually with very few problems.
Glaucoma is a group of diseases which can cause blindness. It is often caused by raised pressure in the eye but can develop without this. All our Optometrists are trained to spot early signs of developing glaucoma and to refer you to an Eye Specialist for more tests. Treatment now usually involves eye drops and is very effective in controlling the problem.
This is a very common problem (like long or short sightedness) that causes blurred vision. It is due to an unequal curvature of the cornea or lens. Your vision can easily be corrected and made clear with spectacles and in most cases contact lenses too.
If you have any problems with any aspect of the service you receive, please speak to a member of staff. If the problem is not easily resolved or you are not satisfied that we have done all we can, we would like you to speak to one of the partners: Mary Bramley or Wendy d’E. Vallancey.
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