Aves Optometrists processes personal information that relates to patients and is therefore required by law to comply with the Data Protection Act 1998 (DPA), which protects your privacy and ensures that your personal information is processed fairly and lawfully.
Aves Optometrists is committed to ensuring that it complies with the DPA and applies ethical principles to all aspects of its work to protect the interests of patients and maintain the confidentiality and security of any personal information held in any form by the practice.
Why Does the Practice Hold Personal Information About Me?
We keep information about you to:
Personal information includes facts ( e.g. treatment you have had) and opinions ( e.g. any concerns you or your optician might have about your eye health). To provide the best possible care for you, accurate and comprehensive personal information is required. The following records are kept and updated regularly:
To provide you with appropriate care, we might need to share personal data with:
In these cases, only the minimum information required will be shared. Rarely, the law requires us to pass on information to prevent serious crime or injury. Where possible, we will inform you of requests to share personal information.
We keep patient records for adult patients for a minimum of 10 years and for child patients until their 25th birthday.
We will not keep records for longer than necessary and after they are no longer required, records will be incinerated or shredded.
Personal information is stored on a secure password-protected practice computer system and a manual filing system; only authorised practice staff have access to these systems. Back-ups of these data are made regularly, in line with the DPA.
You have the right, under the DPA, to request a copy of the information held on you by our Practice. If you would like to make a request, please send this in writing to the MaryBramley/ Wendy d’E Vallancey at the address below:
Aves Optometrists, 61 High Street, Ware, SG12 9AD
We do not charge a fee for this information, and will respond to your request within 40 days of its receipt.
If you have a query or would like more information, please contact our receptionist on 01920462751 or write to the Mary Bramley or Wendy d’E Vallancey at the address above.
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